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General Information

The brand chlodnicewody.pl is owned by Gravitec Piotrowski Spółka Komandytowa.

This document defines the rules of the Privacy Policy on the Website (hereinafter referred to as the "Website"). The Administrator of the Website is Gravitec Piotrowski, with its registered office in Kielce, 25-663, ul. Łukasiewicza 10, e-mail: biuro@gravitec.pl, tel: +48 41 373 23 10, NIP: 959-206-63-67.

Personal data collected by the Website Administrator is processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as GDPR.

The Website Administrator makes every effort to protect the privacy and information provided by the Clients of the Website. The Administrator carefully selects and applies appropriate technical, software, and organizational measures to ensure the protection of processed data, particularly securing data against unauthorized access, disclosure, loss, destruction, unauthorized modification, as well as against processing that violates applicable law.

Personal Data

Data Controller

The controller of your personal data is Gravitec Piotrowski, with its registered office in Kielce, 25-663, ul. Łukasiewicza 10, e-mail: biuro@gravitec.pl, tel: +48 41 373 23 10.

  1. The legal basis for processing your data is the agreement between you and the Administrator (hereinafter the “Agreement”), concluded by accepting the Terms and Conditions, the performance of which requires processing your data.

  2. Your personal data is processed for purposes related to the performance of the Agreement and to take necessary actions before, during, and after its execution.

  3. Providing personal data is not mandatory, however failure to provide such data will make it impossible to conclude and perform the Agreement. Personal data may be required for:

    • concluding or performing an agreement with us (e.g., online purchases),

    • issuing invoices and fulfilling tax obligations,

    • receiving our newsletter,

    • handling customer service or complaint requests,

    • processing contract withdrawals and fulfilling related obligations.

  4. We may also collect behavioral data regarding your activities, such as: viewed products, IP addresses, device identifiers, cookie data, location, correspondence, contacts, and opinions about our products and services. These may be combined with other data in our possession and processed for creating reports, analyses, internal statistics, customer service support, and marketing purposes.

This may include:

  • transactions made,

  • complaints and claims,

  • correspondence history,

  • your activity on our website and online store,

  • interactions with our social media profiles (e.g., Facebook),

  • interactions via third-party platforms (e.g., Allegro).

  1. Your data will be stored no longer than necessary, i.e. for a maximum of 10 years after the termination of the Agreement, for purposes including:

    • pursuing claims arising from the Agreement,

    • fulfilling legal obligations, in particular tax and accounting,

    • preventing fraud and abuse,

    • statistical and archiving purposes.

  2. Data processed for marketing purposes will be retained for the duration of the Agreement or until you object, whichever occurs first.

  3. Your data may be shared with our employees and collaborators who require access in order to fulfill our obligations or act on your behalf.

  4. We may also share personal data with third parties processing it on our behalf, such as:

    • subcontractors supporting us in customer service, order handling, or correspondence,

    • advertising agencies and partners organizing or conducting marketing campaigns,

    • IT service providers, hosting companies, or server administrators,

    • consultants providing legal, tax, audit, or advisory services,

    • research agencies conducting surveys on our behalf,

    • security service providers,

    • postal or courier companies (for correspondence or goods delivery),

    • payment providers (banks, payment institutions) to process payments or refunds,

    • insurance companies (for insuring shipments),

    • debt collection agencies in case of unpaid invoices.

  5. During the validity of the Agreement, and afterwards based on your consent, we may process your data automatically, including profiling. Profiling means automated processing of personal data to evaluate certain personal aspects, in particular analyzing or predicting preferences, economic situation, reliability, interests, behavior, location, or movements. This allows us to better tailor our offer to your needs.

  6. The Administrator does not intend to transfer your personal data to third countries or international organizations.

  7. You have the right to request access, rectification, portability, and deletion of your data, as well as to restrict processing.

  8. You have the right to lodge a complaint with a supervisory authority regarding the processing of your personal data.

  9. For additional information regarding this Privacy Policy and processing of personal data, you may contact us via:

  • e-mail: biuro@gravitec.pl

  • traditional mail: Gravitec, ul. Łukasiewicza 10, 25-663 Kielce.

Cookies

Accessing this Website may involve the use of “cookies”. Cookies are small text files stored on the user’s hard drive by the website, containing information such as user preferences and website settings.

While browsing the Website, cookies may be installed on the user’s computer. They store information about visits to the Website. Users may disable cookies through their browser settings.

By configuring your browser settings accordingly, you agree to the Website installing cookies on your device and using cookie technology.

Gravitec Piotrowski reserves the right to use cookie data solely for aggregated, anonymous statistical purposes, enabling us to improve our products, customer service, and the Website.